CONFIRMED OUTAGE  

All updates will be added here as soon as they are known. 

Verification Issue 14/10/2026
 

6.20pm ✅️ MAC RESOLVED 

Resolved for Mac users who will need to redownload their software 

1. Log in to your online dashboard at https://dashboard.vanspace3d.com/

2. Go to the Downloads tab and hard refresh the page. For Mac users: Command + Shift + R

3. Download the Mac application Lesson 2 - Installing your vanspace 3D software

4. Launch & log in as usual 
 

5.28pm ✅️ WINDOWS RESOLVED 

Resolved for Windows users who will need to redownload their vanspace 3D software
 

1. Log in to your online dashboard at https://dashboard.vanspace3d.com/

2. Go to the Downloads tab and hard refresh the page. For Windows users: Control + Shift + F5

3. Download the Windows application Lesson 2 - Installing your vanspace 3D software

4. Launch & log in as usual 

Mac to follow once resolved 
 

4.28pm ❌️ URGENCY HIGH 

Windows and Mac are affected 
Software login generates a Checking Version error 
No login is possible 
Urgency HIGH 
Await further updates