NETWORK OR SERVER ERROR WHILE DOWNLOADING
vanspace 3D software is hosted by DropBox, a well-known reputable host that provides multi-layers of protection however, when downloading, varying settings. Firewalls and download speeds can cause a few hiccups.
Your chosen browser, your download speed, and permission settings on your system may cause the following errors.
Failed - Server problem
Failed - Network Error
USE AN ALTERNATIVE DOWNLOAD LINK.
CHECK YOUR DOWNLOAD SPEED
Check your download speed at https://www.speedtest.net/ and click GO.
Review the results as generally; you would want to see download speeds of at least 15, preferably much higher, as this is a 1.5GB download. Average download speeds are in the 30s and should take minutes.
If there is a low download speed, the issue is more than likely your connection and the length of time the download would take. If you would like us to review the details of this speed test, please paste the results URL in your reply.
If you are happy with your download speed, continue troubleshooting.
USE AN ALTERNATIVE DOWNLOAD LINK.
The quickest way to determine where the issue lies is to try an alternative download link hosted by WeTransfer
vanspace 3D 3.08 for Mac https://we.tl/t-4T8oBsQ86n
vanspace 3D 3.08 for Windows 64-bit https://we.tl/t-HLQ1zELsQI
vanspace 3D 3.08 for Windows 32-bit https://we.tl/t-gxsZIFjzMK
If you experience the exact same error, it is time to look at your Browser settings and Firewall
TRY AN ALTERNATIVE BROWSER
We always recommend Chrome to download your software; however, if this is your usual browser, you may have Chrome extensions installed that are blocking the download.
1️⃣ Switch to Chrome Incognito to bypass your Chrome Extensions
2️⃣ Switch to Mozilla Firefox
3️⃣ Copy and paste the alternative download link in the step above into Firefox
To open a Private Browser Window in Firefox, click on the Firefox Menu in the upper-right-hand corner of the browser and select New Private Window. You can also use the shortcut Shift + ⌘ + P (on macOS) or Shift + CTRL + P (on Windows).
This is a very simple but effective fix just for the download process.
PERMISSIONS AND FIREWALL
If the above steps have not yet resolved the error, check your Firewall or any other Network-wide blocking program that you are using that could be blocking the download.
Please follow the steps in the guides below to ensure that all permissions are correct to continue. It is important to complete each step.
Mac - Permissions and Creating an Exclusion
Windows - Permissions and Creating an Exclusion
RELATED HELP GUIDES
How to contact vanspace3D
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