DOWNLOADING VANSPACE 3D SOFTWARE ON MAC 

• Ensure that you have Administrator permissions 
• Download using Chrome or Firefox rather than Safari on MAC 
• Ensure that you can download Apps from Identified Developers 

STEP 1️⃣  DOWNLOADING 

STEP 2️⃣  LOCATE THE DOWNLOAD

STEP 3️⃣  MOVE THE APPLICATION 

STEP 4️⃣  CREATE A DESKTOP SHORTCUT 

STEP 5️⃣  GIVE PERMISSION TO OPEN 

STEP 6️⃣  ALLOW APPS FROM IDENTIFIED DEVELOPERS 

STEP 7️⃣  CHECK PERMISSIONS 

TROUBLESHOOTING 

STEP 1️⃣  DOWNLOADING 

1. Load your vanspace dashboard at https://dashboard.vanspace3d.com/
2. Select DOWNLOADS from the left-side tabs
3. Select the MAC download 
4. Wait a couple of minutes while the download process completes

STEP 2️⃣  LOCATE THE DOWNLOAD

1. Locate the downloaded application in the DOWNLOADS folder within your Finder.  

STEP 3️⃣  MOVE THE APPLICATION 

1. Drag the highlighted vanspace 3D file shown in the above image from the DOWNLOADS folder into the APPLICATIONS within your Finder.
2. Click on the application within the APPLICATIONS folder to launch the software. 

STEP 4️⃣  CREATE A DESKTOP SHORTCUT 

1. Right-click the vanspace 3D application within the APPLICATIONS folder 
2. Select MAKE ALIAS 
3. Click enter and drag the alias to your desktop

STEP 5️⃣  GIVE PERMISSION TO OPEN 

1. As you are downloading from the Internet rather than the APP store, you may need to give your system permission to run, depending on your system settings. If prompted to, select OPEN 

STEP 6️⃣  ALLOW APPS FROM IDENTIFIED DEVELOPERS 

If your permissions only allow Apps downloaded from the App store, you will be prompted to also allow from Identified Developers. 

1. Click on the APPLE in the top left of your screen 
2. Select SYSTEM PREFERENCES 
3. Select SECURITY AND PRIVACY 
4. Click on the LOCK ICON to make any changes if needed
5. Ensure that under ALLOW APPS DOWNLOADED FROM, you have selected APP STORE AND IDENTIFIED DEVELOPERS or ANYWHERE.

STEP 7️⃣  CHECK PERMISSIONS 

1. Create necessary exclusions following  Mac - Permissions and Creating an Exclusion

Once you have downloaded and are ready to launch, it is an excellent time to create any exclusions needed if running a Firewall, Anti Virus, and any other program that could affect your permissions at a network level. 

Why? 

• A Firewall can block specific features of the software from performing correctly 
• Your layouts are saved locally on your system, so Anti Virus will require an exclusion to allow 
• A VPN can block connection to our verification server when connecting
• A network ADBlocker can cause issues on the actual network when connecting to our verification server 

TROUBLESHOOTING 

Downloading is a straightforward process; any errors that pop up will be down to system settings and/or permissions. 

The most common are listed below; otherwise, you can find an entire category relating to downloading on our help centre HERE.

CONTINUE 

Continue on to launch your software following👉️Lesson 3 - Launch and get Interactive with the Quick Start Tutorial