SOFTWARE LOADING, SETTINGS & RESOLUTION

Software Login Issues

• Vanspace 3D ALERT WTH RED EXCLAMATION MARK
• Software log-in button is unresponsive OR unable to enter login details
• Loading Error - Connection to Server failed, Verify Log in Details are Correct - Checking Version

Software Issues once Logged In

• Loading not Progressing - Software Crashing - Software Freezing - Appearance Issues
• Loading - Missing Software Features or Features Unresponsive
• Loading - Grey Screen in Software

Software Size and Resolution

• Software loading Incorrectly Sized or Blurry resolution

Software Loading Issues - Windows

• UnityPlayer.dll is missing

Software Settings

• Software Settings Overview
• Selecting Metric or Imperial Measurements
• Van Dazzle & Studio Lighting - Resource Savers
• Backdrop Toggle

Dealing with Permissions

• Mac - Permissions and Creating an Exclusion
• Windows - Permissions and Creating an Exclusion